Automated emailing setup

Automated emailing setup

  1. Setting

In Foxize Cloud, you can send two types of email: automatic or personalized.

Automatic ones are those that are associated with the user or teacher activity on the web, such as registrations, course inscriptions or reminders. In Foxize Cloud you can configure which emails you want your users to receive and which ones they don't. Access the "Emailing" section in the "Settings" menu to start.

In this section, you can configure the emails associated with the activity of the platform, those addressed to students by their activity and those addressed to teachers by their activity. You will have the list with the descriptive title of each type of email and the option to activate and deactivate them so that users receive or not the email.

To control the platform's activity, you can add up to 3 emails to receive copies.

  1. Edition

The automatic emails text can be modified and managed through the "Email templates" section in the "Marketing" section of "Daily management".

Within this section, you will be able to access personalized emails and automated ones. In the automated emails, you will find the list of all the templates. You can do two actions: Edit or copy.

In the template editor, you can change its name, the email subject and the body. You can use the HTML of an email made with other email marketing tools, or the HTML that your team has made, to make the email templates come to life. Remember that the header and footer of the emails already come by default. Here you just have to edit the text of the email.

Another action you can do is copy an already created template. This is useful when you want to develop an email with similar content. Note that automatic templates copies will become custom templates, that is, they will not be sent automatically.

To quickly find the template that you want to edit, you can search it through the "Filter" option with its ID, the name of the template or just the subject of the email.

Keep in mind that the header and footer of the email will always have the same structure and your logo, your contact email, icons of social networks (those that you indicate) and legal note (if you have configured it) will appear. In the editor you will only have to add the text. This is an example of an email:

The email template cannot be modified. If you need something more personalized you can always contact us.

If you have any questions or want to customize the templates of your emails, you can contact us through the "Help" tab in your platform or by writing us an email to soporte@foxizecloud.com



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